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How do I figure prices delivered to me?
Simply click on the state you would like product to be delivered to. The box
is in the center near the top of the screen and entitled 'delivery location'.
When was the National Food Exchange invented?
The National Food Exchange was conceived in 2001 but was rolled out in
its modern form in Setempber 2003.
What are the trading hours?
Access to the exchange is available 24 hours seven days a week. Orders
are confirmed Monday - Friday, 8am - 5 pm EST.
Who is given access to the National Food Exchange?
Access to the National Food Exchange is given to applicants who are
qualified, active traders.
What do I need to do to become an approved trader with access to the exchange?
You simply click the 'register' tab in the upper right hand corner of
the home page and fill out the one page information sheet. When completed click
the 'submit' button at the bottom of the page. Your information will be
reviewed shortly thereafter and you will be approved at that time.
Applications are judged on their ability and desire to do legitimate
business on the exchange and on their credibility. Applications with
false information are denied access to the exchange.
Why isn't access available to everyone?
To protect the integrity of the exchange it is necessary to qualify traders.
What are the costs associated with using the site?
At this time there are no costs to buyers and sellers on the exchange.
If a user doesn't purchase product or sell product after some period that
user will become subject to a subscription fee.
How does the exchange make money?
The exchange makes money by adding an upcharge to posted quotes. There is no
cost to either buyers or sellers to do business on the exchange.
Is the site only for buyers?
No. The site is for both sellers and buyers. Without sellers there would be no exchange.
How many qualified active traders are currently on the exchange?
As of the fall 2004 there were close to 400 qualified active traders.
That number is growing every day.
Are orders confirmed immediately?
Given the nature of the wholesale grocery trading industry most orders
will be confirmed within an hour. There will be times, due to a number of
factors, that confirmation might take longer.
What is the difference between the 'exchange' tab and the 'inventory' tab once I am inside the site?
The 'exchange' tab is a database of truckload offers from sellers around
the country. Prices are quoted at delivered cost. A truckload must
be built using only items within a particular offer. The 'inventory' tab
is a database in which all items (generally between 3000 and 5000 items)
can be mixed to make a truckload. Prices on the inventory are only quoted delivered.
Can a truckload be delivered to more than one stop?
Yes but prices are quoted based on one drop. An order with multiple
drops is subject to confirmation and extra shipping fees. Make us aware
of what you want and we will try to deliver it.
Do I always need to buy a truckload of product for my order to be shipped?
Generally yes. However, if you would like to purchase less than a
truckload please submit the order and we will try to ship it. Less than
truckload orders are more likely to be cofirmed from the inventory side
than from the exchange side.
How do I buy product from either the exchange side or from the inventory side?
On the exchange side you simply click on the item and you will see all
the other items from that offer that can be mixed to place an order.
Simply assign a purchase order number and requested delivery date and
fill in the desired quantity on each item and submit the order. The
order will be confirmed, most times, within an hour. On the inventory
side please use the more conventional 'buy this' tab on a desired item to
build your order.
How do I post a quote?
Simply fax, email, or call in your offers to the National Food Exchange.
Your quotes will then be posted. We will be adding a "post a qoute"
feature where sellers can post offers directly onto the exchange in the
near future.
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